Honor Guard, Patient Care and 11th Hour Volunteers
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STEP 1: YOUR TRAINING INCLUDES:
- Hospice – A Special Kind of Caring
- Volunteer Roles & Responsibilities
- Volunteer Boundaries
- Precautions, Infection Control & COVID-19
- Confidentiality, PHI & HIPAA
- Patient and Family Rights / Abuse, Neglect and Exploitation
- Good Communication
- Understanding Dementia
- Grief & Bereavement
- Veteran Issues at the End of Life
- As Death Nears
STEP 2: POLICIES TO REVIEW
PLEASE TAKE A MOMENT TO CLICK ON AND VIEW EACH POLICY:
- EC.1 – Safety and Workplace Violence
- EC.8 – Emergency Preparedness & Response Plan
- HR.10 – Personnel/Volunteer Performance Evaluations
- HR.19 – Volunteers
- HR.21 Progressive Discipline
- HR.22 – Unlawful Harassment
- HR.28 – Standards of Conduct
- IC.15 – Coronavirus (COVID-19)
- IM.4 – Safeguarding Medical Record & Confidential Information
- IM.6 – Medical Record Content
- IM.8 – Timelines
- LD.17 – Compliance Program
- RI.2 – Patient’s Rights
- RI.14 – Staff Rights
- TX.3 – Abuse, Neglect & Exploitation
