Grief Center Volunteers

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STEP 1: YOUR TRAINING INCLUDES:

1. Hospice – A Special Kind of Caring
2. Volunteer Roles & Responsibilities
   1. Your Role as a CGP Volunteer
3. Grief & Bereavement
   1. Talking to Children About Death and Dying
4. Volunteer Boundaries
5. Confidentiality, PHI & HIPAA
6. Patient and Family Rights
7. Good Communication
   1. Encouraging Desired Behavior in Group
8. Precautions, Infection Control & COVID-19
9. Hep B - What You Need to Know

STEP 2: POLICIES TO REVIEW 

PLEASE TAKE A MOMENT TO CLICK ON AND VIEW EACH POLICY:

• EC.1 – Safety and Workplace Violence
• EC.8 – Emergency Preparedness & Response Plan
• HR.10 – Personnel/Volunteer Performance Evaluations
• HR.19 – Volunteers
• HR.21 Progressive Discipline
• HR.22 – Unlawful Harassment
• HR.28 – Standards of Conduct
• IC.15 – Coronavirus (COVID-19)
• IM.4 – Safeguarding Medical Record & Confidential Information
• IM.8 – Timelines
• LD.17 – Compliance Program
• RI.2 – Patient’s Rights
• RI.14 – Staff Rights Regarding Patient Care
• TX.3 – Abuse, Neglect, and Exploitation

Thank you for volunteering with hope hospice!