COVID-19 Information

Press Release 07-10-2020


The COVID-19 pandemic, caused by the novel coronavirus, presents a difficult and uncertain period for healthcare professionals, patients and families in communities around the country. We hope that the information below provides helpful information about safety protocols for staff, patients, and families in our care.

Your Hope Hospice care team would like to reassure you that everyone’s health and safety are our highest priorities. Hope Hospice is following the recommendations from the Centers for Disease Control and Prevention (CDC) and the Texas Department of Health and Human Services, as well as our licensing and accrediting agencies.  We are taking every precaution to safeguard our patients, families and staff.  Thank you for working with Hope Hospice as we continue to adjust to the changes, requirements and needs of the greater community and create a “new norm,” during this ever-changing time.  We appreciate your supportive partnership and commitment to care, when it matters most.

Hope Hospice has implemented many processes to support the safety of its staff, partners, and patients throughout the pandemic.  Your care teams are exercising preventative measures and have been provided the necessary equipment to ensure all possible steps are being taken to safeguard your protection from any potential spread of the virus. These processes include daily staff screenings, education on proper PPE utilization, implementation of telehealth option for patients and facilities, telephonic check-ins to manage symptoms, and virtual support for our partners. During this time, Hope Hospice wants to ensure all patients and families feel supported in this changing care environment.




Our staff:

  • Has been provided personal protective equipment (PPE) and instructed to follow CDC guidelines on proper utilization of PPE in order to be responsible users of resources.
  • Are trained on the importance of universal precautions for infection control and follow specific precautions for minimizing the spread of coronavirus.
  • Are screened daily for symptoms related to COVID, as are all volunteers and vendors who have contact with our staff.  As necessary, staff who fall in certain categories will be subject to specific quarantine periods and must report their temperature and any symptoms daily.
  • Clinical and administrative staff and volunteers are adhering to social distancing practices; utilizing teleconferencing for meetings and administrative work as much as possible. Visits to patients in their homes and facilities where permitted, are continuing.




We recommend that you keep yourself educated on the most up to date information available from our trusted national and local sources:


For more information about Hope Hospice, contact us: (830) 625-7525, or toll free (800) 499-7501.